Personalized Acrylic Christmas Ornament – Hot Chocolate Mug with Grandchildren's Names

At Tatogift, we believe that every gift should tell a story — your story. That’s why we specialize in meaningful, customized gifts that turn everyday moments into treasured memories. Whether you’re celebrating a birthday, wedding, anniversary, or simply saying "I care," our personalized products are designed to touch hearts and last a lifetime.

How It Works

1. Find the Perfect Gift
Browse our curated collection of custom jewelry, keepsakes, home décor, and more. Every product is crafted with care, offering the perfect base for your personal touch. Whether you're shopping for a loved one, a friend, or even yourself, we have something special waiting for you.

2. Add Your Personal Touch
Once you've chosen your item, it's time to make it truly yours. Add names, initials, meaningful dates, heartfelt messages, or even photos. With a variety of fonts, design styles, and color options, you can create something as unique as your bond with the recipient.

3. Real-Time Preview (Where Available)
Want to see how your creation will look? For many of our products, our live preview tool shows your design in real time, so you can tweak every detail before checkout. For items without a preview, our experienced design team will handle your customization with precision and care.

4. Easy Ordering & Fast Delivery
When your design is just right, simply place your order through our secure and easy checkout. We ship globally, ensuring that your thoughtful gift arrives quickly and safely — wherever it needs to go.

Why Choose a Personalized Gift?

💖 Show Your Love and Effort
Custom gifts go beyond material value — they reflect emotion, care, and personal connection. It’s the little details — like a name, a date, or a shared memory — that make a gift unforgettable.

📸 Capture Precious Moments
Whether it’s a necklace with your child’s name or a photo frame with a wedding date, personalized gifts are made to celebrate the moments that matter. They often become keepsakes passed from one generation to the next.

🎁 Give a One-of-a-Kind Surprise
Mass-produced gifts are forgettable — personalized gifts are timeless. Show you truly know the person by giving something crafted just for them.

Our Promise: Quality Meets Emotion

At Tatogift, we are committed to delivering not only beautiful and unique products, but also unmatched quality. We use premium materials and expert craftsmanship to ensure every piece looks great and lasts long — just like your memories.

Start Creating Today

Ready to design a gift that speaks from the heart?
Explore Tatogift’s exclusive range of personalized products and start your customization journey today.
Because with Tatogift, every gift is more than a product — it's a message, a memory, and a moment to treasure.

Personalized Gifts for Every Occasion

At Tatogift, we specialize in offering a wide range of customized products and unique gifts, perfect for making every occasion truly memorable. Whether it's a birthday, anniversary, graduation, or “just because,” our thoughtfully personalized items help you celebrate your loved ones in a special and meaningful way.

Global Fast Delivery

Special moments shouldn’t have to wait. That’s why Tatogift partners with reliable global shipping providers to ensure your gifts are delivered quickly and safely—no matter where you are in the world. With efficient logistics, you can rest assured your thoughtful present will arrive on time.

Premium Quality You Can Trust

Every product from Tatogift is crafted with care and precision. We follow strict quality control processes to ensure that every customized piece not only meets your design expectations but also complies with international safety and durability standards. Our goal is to deliver products that look great and last long.

Secure and Seamless Online Shopping

Shopping at Tatogift is simple, secure, and worry-free. We support multiple trusted payment options, including PayPal, Visa, and MasterCard, all encrypted with industry-standard SSL technology. Your personal information and payment data are always safe with us.

Friendly and Reliable Customer Support

Need help customizing your gift? Have a question about your order? Our friendly customer service team is here to assist you at every step—from choosing the right product to post-purchase support. We value your satisfaction and are committed to making your shopping experience smooth and enjoyable.

Shop Tatogift Today

Join thousands of happy customers who trust Tatogift for meaningful, high-quality personalized gifts. With our commitment to craftsmanship, fast delivery, secure checkout, and top-tier customer service, Tatogift is your go-to destination for turning moments into lifelong memories.

At Tatogift, we strive to deliver your personalized gifts quickly and safely worldwide. Please read the details below to understand our shipping fees, delivery times, and policies.

💸 Shipping Fees

Order Amount	Standard Shipping	Express Shipping
Over $60	FREE	N/A
Under $60	$6	$10

🚚 Estimated Delivery Times (Processing + Shipping)

Region	Standard Shipping	Express Shipping
United States	13–16 Days	9–10 Days
Canada	15–19 Days	13–17 Days
Australia	14–16 Days	12–14 Days
New Zealand	14–17 Days	12–15 Days
Europe	14–17 Days	12–15 Days
Asia	16–18 Days	14–16 Days
Central & South America	14–17 Days	12–15 Days

Delivery time = Processing time + Shipping time

⏳ Processing Time

Processing time is the time required to produce your order before shipment:

• Standard products: 1–2 days

• Customized products: 3–7 days

Please note that processing time is NOT included in the shipping estimates above.

🚛 Shipping Methods & Carriers

We use the most appropriate and reliable carriers depending on your package weight and destination, including:
4PX, Yun Express, FedEx, and DHL.

📦 Multiple Shipments

Your order may be fulfilled from multiple warehouses, so items could arrive separately.

• You will not be charged additional shipping fees for multiple packages.

• Shipping charges (if applicable) will be split across packages accordingly.

⚠️ Important Notes

• We do not ship to PO Boxes, BO Boxes, or military addresses. Please provide a valid residential address for delivery.

• Tracking updates may sometimes appear delayed as packages move through transit hubs. This is normal. For example, once your package reaches the US, USPS will handle the final delivery swiftly.

• Tracking information will be emailed once your order ships. In some cases (e.g., free shipping), tracking may not be available.

🔍 Tracking Your Order

If your tracking status says “No information available at the moment,” this may be because:

• Some carriers take 2–5 business days to update tracking info in their system.

• Orders shipped in multiple packages may show separate tracking numbers.

For more details, visit our tracking page or contact our support team.

💬 Need Assistance?

If you have any questions about your order or shipment, feel free to contact us at:
support@tatogift.com
Our team is happy to assist you!

At Tatogift, your satisfaction is our top priority! If something doesn’t feel right with your order, please contact us immediately at service@tatogift.com — we’re here to help and will do our best to resolve any issues.

Refunds and Returns

Because all of our personalized orders are custom-made specifically for you, they cannot be returned or exchanged. Once you place your order, we begin the customization and production process immediately. Therefore, no changes to personalized details (such as size, color, engraving, or other customization) can be made after your purchase is confirmed.

If the issue is due to our error (e.g., wrong product shipped or incorrect personalization caused by us), we will send you a replacement product free of charge and resolve the matter promptly. Please note that refunds are not available for personalized items since these products cannot be resold once customized. We appreciate your understanding.

Order Cancellation

Once your order is locked in for processing, it cannot be changed or canceled. Please carefully review all customization details before completing your purchase to avoid errors.

Free Replacement Policy

You are eligible for a free replacement if:

• Your package is delayed in transit for more than 3 weeks beyond the estimated delivery time, or

• The product arrives significantly later than expected with no issue in the delivery address.

Additionally, if the product fails within 30 days of delivery due to:

1. Manufacturing defects or damages caused during shipping;

2. Significant differences from what you ordered (such as incorrect personalization).

How to Request a Replacement

Please email us at service@tatogift.com with the following information:

• Your order number and registered email address

• Clear photos or videos showing the defect, damage, or error

• For printing errors, include close-up pictures of the issue

• For sizing problems, include images with a measuring tape or ruler next to the product

Once verified by our customer service team, we will arrange a replacement promptly. We do not offer refunds, as we believe a replacement is the best way to resolve issues with personalized products.

Important Notes on Replacements

• We typically do not accept replacements for errors caused by incorrect or incomplete shipping addresses provided by customers. Please double-check your shipping details before checkout.

• Slight color differences (up to about 20%) may occur between the product photos and the actual item due to lighting or screen settings — this is normal.

Replacement with a Small Fee

If you receive an incorrect item/design/size due to mistakes in your customization input, a replacement can be arranged for a small fee relative to the original price. In these cases, you do not need to return the incorrect item.